Customer Service Workshop for front line Administration Staff Course

This high demand 2 day workshop has been designed specifically for administration and customer service staff, who deal with customer calls, complaints and inquiries. The workshop allows participants to screen callers and obtain the relevant and most important information, practice conflict resolution skills, and customer service techniques.

Participants will also be given an overview of the duties of other staff within the organisation (a Local Government Ranger and the Companion Animals Act for councils) . Total Cost per person $355.00 (discounts apply)

Who is it for?

For all customer service staff

How long is the course?

1 day (can be shortened pending course requirements)

How much?

$790 per person (Includes GST)

When is the next course?

Please contact us for more information

Interested in this course?

Contact us for more information about this Customer Service Workshop for front line Administration Staff Course